FAQs

COMMONLY ASKED

Should I have a licensed contractor install a softener?

YES!!!
Installing equipment to treat water requires a special license and special knowledge of plumbing code. Handyman companies DO NOT hold this license and are not legally allowed to install them.

This becomes a huge liability and leaves the homeowner responsible for any flooding or issues caused by improper installation. Most installers reduce the plumbing main size to “hook up” softening equipment which drastically restricts water flow.

Also, plumbing service companies that can install softeners lack the training and experience to program a water softener properly, resulting in a very inefficient system.

This will cost more money in the long run compared to using a contractor that specializes solely in water treatment.

UPC 610.2 code referencing water main reduction.

Red Rock Water Systems
Contractors license C-30 0088004

  • We offer a wide range of water systems including water softeners, filtration systems, reverse osmosis units, and more. Each system is designed to provide clean, safe, and great-tasting water for your home or business.

  • Absolutely! We provide professional installation services for all our water systems. Our experienced team will ensure your system is installed correctly and efficiently.

  • We understand choosing the right system can be daunting. That's why we have a helpful quiz on our site to guide you to the perfect solution for your specific water needs. Just click Not Sure What You’re Looking For? to get started.

  • Yes, we stand behind our products and services. All our water systems come with a comprehensive warranty, and we guarantee satisfaction with our installation services.

Should I have a licensed contractor install a softener?

Many water supplies contain hardness minerals (calcium and magnesium), iron, rust, and sediment.

These minerals form a scale and create problems in water heaters, washing machines, dishwashers, coffee makers, humidifiers, and plumbing systems.

Red Rock water softeners and drinking water systems are designed to reduce these unwanted contaminants providing your family with a refreshing difference, saving you money now and in the years to come.

  • Maintenance frequency varies by system type and usage. We provide detailed maintenance guidelines with each purchase and offer maintenance services to keep your system in top condition.

  • We are committed to environmental sustainability. Our systems are designed to be energy-efficient and minimize waste, helping you reduce your environmental footprint while enjoying pure water.

  • Scheduling is easy! You can book an appointment online through our website or call our customer service team, and we’ll arrange a convenient time for you. Click Here to Book Now!

  • Yes, we offer a full range of replacement parts and filters for all our systems. These can be purchased directly from our website or by contacting us.